avaya cloud office admin

Avaya Cloud. Microsoft Teams. 10-01-2022: Technical Training Curriculum Updates for October 2022. Press Settings \ Admin - enter password 2. Inside the User pane, right click and select "New.". Enhance the Education . telephony as well as Avaya Cloud (Spaces) for Instant Messaging. DES Auto Provisioning - and click yes 6. Avaya Cloud Office Mobile App call, message, and meet from one app. . Appendix C: Data Centers. It's got everything you need to stay connected: team messaging, video meetings and phone - all in one app. TheSmash (TechnicalUser) 22 Nov 18 16:09. Single Sign On will. Administration To access administration settings. <4.1 <= Match values lower than or equal to the filter, eg. b. Xima CCaaS are registered extensions (Digital Lines or 'DL') on Avaya Cloud Office (ACO). Customers +44-1483-309800. Use my Enterprise Account (SSO) This system is restricted solely to authorized users for legitimate business purposes only. It cannot be used for upgrading a system. Webinar - An add-on for Avaya Cloud Office Meetings that lets you host virtual events and online training sessions with up to 10,000 attendees, joining from desktop, and mobile devices. Launch Tutorials. Avaya Video Tutorials. PHOENIX -- When Avaya Cloud Office by RingCentral launches on March 31, the product will be identical in features to the cloud-based unified communications suite that Avaya's partner RingCentral sells today. U.S. Associates . At the first user remove the invalid email address from the user details, enter in a Unique Valid Email Address , click Save and send the invite. . The actual or attempted unauthorized access, use, or modification of this system is strictly prohibited. We found the directions online Messages> Visual Voice> Hilight Voicemail> press change to switch between on or off> save. allow the user to sign in once to Avaya Cloud (Spaces) and be passed through to IP. Meet with department heads, faculty, and IT anytime with a single app that you can . 77200X - Avaya IP Office Platform Basic Integration and Configuration. But over the course of 2020, Avaya plans to add several features to the offering that will make the Avaya-branded product unique. You need to enable JavaScript to run this app. All other marks, logos, designs and otherwise are the trademarks and intellectual property of RingCentral, Inc. Anyways, you are going to need a program called Avaya IP Office Manager. Recently they aligned with RingCentral, one of the top hosted VoIP companies, to . I've found multiple uses for the solution and can use whether I'm on physical office or on mobile. 2020 Avaya Inc. All Rights Reserved. Select your pricing preferences: Monthly Annually Save up to 13% # of Users. IP Office R11.1 FP2 Manuals (IP500 V2/V2A Essential Edition) / 6 Filtering Options Use the filter field to only display matching entries. Simple Set Up Easy to provision new devices Wireless pair your TV with an Avaya Cloud Office controller Auto prompts for devices and softward updates For Your Attendees Invite anyone, from anywhere Invite participants via video or call Start instant meetings Join meetings from any Android device Share recordings During the Meeting The folder offers the Avaya IP-Office 500 Administration Programming software in a zipped file for download. As stated before, IP500 V2 supports IP Office R6.0 and higher as well as several tiers of editions: IP Office Basic Edition: The basic edition offers essential system and Avaya PBX . Avaya Cloud Welcome to Avaya Cloud Office Communicate effortlessly. Reviewer Function: Finance; Company Size: 50M - 250M USD; Industry: Retail Industry; Fantastic product with great customer service team for go live. Earners issued with the Avaya Cloud Office Administrator (ASAC - 0030) certificate demonstrated a basic to intermediate level of technical knowledge to administer a specified Avaya Solution. 64610W: Using J-Series Phones With Avaya Cloud Office. ACTE assists applicants in obtaining . The IP Office administration suite of software is available as an orderable DVD. Step 2. NECC AVAYA Cloud Office End User and Call Center Basics Training June 25, 2021. Work from anywhere with the Avaya Cloud Office app. Xima Contact Center-as-a-Service (CCaaS) is a service in the cloud, hosted by Google. Step 3. Soft Console and Avaya Communicator for Web: Both clients support Instant Messaging via Avaya Cloud (Spaces). a. Avaya posted a zip file on the support portal with ~ 140 images correctly sized for the screen. Complete your communications preferences to get started! Unauthorized users are subject to company disciplinary procedures and or criminal and civil penalties under state . How to use Yealink T57W Phone. 09-22-2022: Retirement Alert - Avaya Services Technical Associate Credential Offerings (ASTA - 9190,9310,9120,9110,9140,9210) 09-07-2022: New Avaya Sales Readiness Associate for Avaya Artificial Intelligence. The ability to create separate Spaces per person or topic, store documents, assign and track tasks, record, download and share previous meetings, is very beneficial to my productivity. Unauthorized users are subject to company disciplinary procedures and or criminal and civil penalties under state . Read Full Review. Avaya unified communications and collaboration provides a true unified experience that brings mobility, messagin. 64411W: Using Avaya Cloud Office Mobile App. Calls are $0.015 to make and $0.02 ($0.03 toll free) to receive. Currently an Avaya IX Workplace user has to login to two accounts: IP Office for. DES Provisioning 4. . <div style="text-align: center; position: absolute; top: 50%; left: 0; width: 100%; transform: translateY(-50%); font-weight: bold;">You need to enable JavaScript to . Microsoft Office 365: Avaya Meeting Scheduler Add-In. Appendix D: Revision History. Microsoft Teams. Avaya Cloud Office Administration - YouTube This overview of the Avaya Cloud Office Admin portal shows how easy it is to set up a new user and trouble shoot issues using the integrated analytics. Appendix A: Security Overview. We have Avaya IP Office phones, We have an IP Office 500 (I think). Use the options below to control the filtering: < Match values lower than the filter, eg. Message: Create teams for projects, specific topics, or departments. Appendix B: Security Policy. Avaya Cloud UC Customer Administration Manual Self Administration Manual Mailbox User Guide (Intuity Mode) Mailbox User Guide (IPOffice Mode) User - 9600 Series Telephone User Guide (Virtualized Solutions only) User - J100 Series Telephone User Guide Admin Login Client Login Admin - Auto Attendant Admin - Call Recording A Digital Line (DL) / User will be created for the ATA to log in with and the Fax Number can be assigned to this user. 1-20 21-99 100-999+ Not Available. Download Avaya Cloud for Windows Version: Use my Enterprise Account (SSO) This system is restricted solely to authorized users for legitimate business purposes only. Skybox Systems is a proud partner offering Cloud Communications and UCaaS from Avaya Cloud Office by RingCentral . Step 1. Communication Types: Select the emails you wish to receive. . IP Office Manager Version It is important to download and install the correct version of the IP Office administration suite including IP Office Manager. Have an Avaya Cloud Office Account? B199 SIP Conference Phone: Additional solution integration is available with Avaya IP Office 11.1. The 'What'. Administration, including producing management information, has been found to . Avaya IP Office is a flexible, on-premises VoIP phone system for calls, messaging, conferencing and customer management in a single, expandable system. >4.1 Avaya provides a complete portfolio of devices and phones along with communication . IP Office manager and the admin login. It can support up to 384 telephones and 8 T1/E1 trunks. Avaya Cloud Office App for PC, Mac, Android, iOS - Message, Call, Meet in one place. 1. Any reset/restart of the phone may take a few minutes. 77200X - Avaya IP Office Platform Basic Integration and Configuration 78200X - Avaya IP Office Platform Configuration and Maintenance Exam Avaya Inc. is the American IT company that brought the Avaya OneCloud platform to market, including contact center (CCaaS), CPaaS, unified communications (UCaaS), and other related services. Launch Tutorials. The actual or attempted unauthorized access, use, or modification of this system is strictly prohibited. The Avaya IP Office Administration course is for consultants who want to learn how to install, configure, manage, and maintain the Avaya IP office. English (U.S.) English (U.S.) English (U.K.) Italiano; () . NECC AVAYA Cloud Office End User Basics Training June 24, 2021. Phone reboots and starts auto provisioning and connects Avaya Port Matrix. This NPS is . Firewalls, End Point Security, Office 365 Administration, and Help Desk Support. ASAC-030: Avaya Cloud Office Administration; ASAC-029: Avaya Control Manager R9 Administration; . The vendor also offers the platform, which is known as Avaya Cloud Office, where you can watch various tutorial videos for certain courses related to Cloud Office. Call your local CSC number and select IT application support or call AVAYA IT support at +44 1483 309 811. Step 4. Cloud Operations Manager (COM): (COM) provides multi-customer management capability via a single unified management portal capable of management and administration of up to 3,000 IP Office nodes and 1,000 customer instances. Feedback, Suggestions or Questions. Share files, assign tasks and schedule meetings with a few simple clicks. NECC AVAYA Cloud Office Admin Basics Training June 21, 2021. Essentials $ 19.99 $ 22.99 . <=4.1 > Match values greater than the filter, eg. Cloud Call Accounting, call accounting software, call center reporting, real time dashboard, CRM Integration, cradle to grave call detail, pbx administration, mobile tracking, hotel billing, telemanagement software, switch administration, unified communication management You will be able to learn how to customize and run an IP office Platform solution through a combination of hands-on laboratories and interactive lectures. Avaya IP Office Administration course is designed for consultants to learn install, configure, administer and maintain Avaya IP office. The default password for Avaya 9600-series phones is "27238." Press the "#" button immediately after you type the password. The IP Office system scales for up to 3,000 users and offers WebRTC applications for click-to-call connectivity from Microsoft Office, Salesforce, and more. Overview of Avaya J159 with Avaya Cloud Office. Avaya IP-Office 500 Administration Programming Software 4.2 607565 KB ZIPPED Avaya IP-Office Admin Lite Programming Software Note: The Admin Lite Manager software can be used for programming, making changes and configuration of the system. Avaya Aura scales to hundreds of . cloud-first architecture; integrating artificial intelligence (AI) and emerging technologies. For example, you can find some options for the administrations or training videos . ASAC - 0030 Avaya Cloud Office Administration 64010W - Introducing Avaya Cloud Office Service Web (WBT - 0.5h) 64020W - Administering Avaya Cloud Office Service Web (WBT - 1.5h) 64020T - Online Test Further Education CURRICULA ADRA - 0001 Avaya Cloud Office Solution Architect for Design COURSES 64310W - Using Avaya Microsoft Outlook Add-on. Device Management 3. Launch Tutorials. You can also purchase a local ($1) or toll free phone number ($2 . Complete list of Avaya certification exam practice test questions is available on our website. We need to turn off the voicemail on the 3 office Avaya 9508 phones. Large Meetings - An add-on that allows the User to include more participants in a Avaya Cloud Office Meeting than the specified limit of the service plan. First step will be getting your hands on that program and installing it. ; Quest Cares Quest Technology actively looks for opportunities to give back to the community. Join a meeting Sign in Stay productive by doing everything from one app. 5.0. About To view the phone model, software version, default device type, and the default server type. C1CX with Avaya Cloud Office builds on ConvergeOne's portfolio of solutions that are backed by its customer-first approach, as exemplified by its 2019 Net Promoter Score (NPS) of 72. Appendix A: Security Overview. Activate the account using the email sent to the above email address. The issue is, there is no "change" option that shows up. The actual or attempted unauthorized access, use, or modification of this system is strictly prohibited. Avaya OneCloud delivers Avaya contact center, unified communications and collaboration solutions on a cloud pla. Make sure to set the Line to Voice Only, or any detected incoming fax call will be answered by the system with eFax and will not ring the fax machine connected. Call, meet, message, and more. Easily find, connect, and communicate with others inside the cloud-based business applications you use everyday with Avaya Equinox for Web. Installation Enable this integration via the Avaya Cloud Office your account Admin panel: Login to your Avaya Cloud Office Admin panel Click "Integrations" Select "Anti-scam Shield RC" Click the "Get it now" button Confirm Avaya Cloud Office account Authorize access to allow Avaya Cloud Office and Anti-scam shield RC (reverd.com) to work together Local SMS messages cost $0.005 to send, rising to $0.015 for MMS. . You need to enable JavaScript to run this app. Message individuals or teams in real time to stay connected, bring remote workers together, and resolve business issues, questions and decisions instantly. Avaya IP Office was a cloud-based, on-premise collaboration and communication product for conferencing, IP calls, and voicemail-to-email, geared towards small and medium-sized businesses. Avaya Cloud Office is now available in 13 countries, enabling organizations of all kinds to digitally transform their workforce communications. To launch the program, go to spaces.avayacloud.com. The 140 pictures are actually 70 colour and the same 70 in greyscale. With Avaya Cloud Office you will: Accelerate your decision making with team messaging. Avaya Spaces in a Citrix Environment. Once the user is active -enter the original email place holder for the user and click save. Unauthorized users are subject to company disciplinary procedures and or criminal and civil penalties under state . Enter NEC 78826658 7. Once your Avaya Cloud Office account is activated, you will be able to make and receive calls from your chosen phone. General phone icons The following table lists the icons used in Avaya J169/ J179 IP Phone s: Note: The icons of Avaya J169/J179 IP Phone s look similar but the Avaya J169 IP Phone has grayscaled icons Avaya Cloud Office helps to reduce business uncertainty associated with fluctuating economic forecasts with scalability, migration tools, enhanced devices support, and advanced telephony management. Through a blend of hands-on labs and interactive lectures, you will be able to learn how to customize and administer an IP office Platform solution. Great easy to use software with great back office administration options. Product: Avaya Cloud Office. Multi-site admin and management; Up to 8 digit extensions with site codes; Hot Desking; Advanced call handling including Whisper, Barge and more; Reboot the phone.Press the * button to program when it prompts as the phone is starting up.Press mute, then type in 27238 # (CRAFT).A menu will appear, scroll down to Clear and press Start.The display will show "Press Clear again to confirm". That way calls never leave Avaya Cloud Office (ACO) and most importantly, there are no additional toll charges, rates, tariffs, or SIP trunks to configure . Avaya 9508 VM won't turn off. You can modify these selections at any time. Use my Enterprise Account (SSO) This system is restricted solely to authorized users for legitimate business purposes only. Sign In. You can visit our FAQ section or see the full list of Avaya certification practice test questions and answers. Avaya Spaces in a Citrix Environment. Office as authenticated for telephony - using industry standard OAuth 2.0. If calling from an external, non-Avaya location: EMEA: +44-1483-309800, CANADA, APAC AND CALA: +1-720-444 -0130 US . Please visit the Avaya web site at www.avaya.com. 64213W: Using Avaya Cloud Office Desktop App. Upgrading to IP Office 11.1 must be done via Release 11.0 FP4 SP3 (11 . Avaya Cloud Office Pricing. Avaya builds open, converged and innovative solutions to enhance and simplify communications and . Microsoft Office 365: Avaya Meeting Scheduler Add-In. CentOS 7: The underlying Avaya IP Office OS is updated to CentOS 7. ; Our Valued Customers We sincerely appreciate our customers and appreciate the trust they have placed in us. Community College Administrator Keep in contact with everyone on campus without needing to ever switch screens. This overview of the Avaya Cloud Office Admin portal shows how easy it is to set up a new user and trouble shoot issues using the integrated analytics package. With Avaya Cloud Office you will: Accelerate your decision making with team messaging Message individuals or teams in real time to stay connected, bring remote workers together, and resolve business issues, questions and decisions instantly. Avaya Cloud Office is the all-in-one communications app that keeps the whole institution moving forward on the same page. To create a new user, select "User" under the IP Office pane, located at the left of the screen. Slack Integration. Avaya Cloud Customer Portal However, the software can also be downloaded from the Avaya support website (http://support.avaya.com). If calling from an Avaya Office: 0/9 (outside line prefix) then '1234'. Disaster Recovery. Push the "Mute" button on the phone keypad, and type the administrator password. If your main number is 555-5000 there's probably a group set up with everyones number in . Microsoft Outlook Add-on. Avaya IP-Office Admin Lite Manager Software 195 MB ZIPPED Skills Administration; Avaya Cloud Office; Cloud; Currently, there are three types of phones you can use with Avaya Cloud Office: Avaya Cloud Office Phone application standalone phone app. We provide through our partnership with Barracuda Networks. See More Collections. Please help! Share files, assign tasks and schedule meetings with a few simple clicks. Enter the user's unique information into the . Disaster recovery is a critical part of todays computer systems. The admin features give me a sense of security and control. Most current news about Avaya Learning. NOTE: This method has an 80% success Rate for fax transmission With BT Cloud Voice SIP, calls are made over your internet connection rather than a traditional phone line - and because calls are prioritised over other internet traffic, you'll always . The tool is focused on Cloud deployments and may also be used with Server Edition and IP Office Select deployments. Avaya IP-Office 500 Administration Programming Software . Type Validation Level Intermediate Time Hours Cost Paid Additional Details. Step 1. . Sign up for Avaya Partner News: Build a custom Partner Newsletter based on your role by selecting your news topics. Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we've enabled organizations around the globe to win - by creating intelligent communications experiences for customers and employees. Avaya Cloud Office was also recently recognized with. Tags Conferencing Productivity UCaaS Transcripts In this demo, we'll take a look at what's involved in administering Avaya Cloud Office and troubleshooting issues with call quality. ; Our Locations Quest's Northern and Southern California office locations and contacts. With IP Office and Aura, companies can transform their interactions with customers and co-workers through a seamless platform for management and engagement. Avaya Cloud Office also enables the addition of new features that may be desired in future, allowing the Marsden to adapt to any new business or compliance requirements through changes in its central configuration or the introduction of new application plug-ins. There are six built-in backgrounds and six built-in screensavers for the J169/J179. Equinox for Web gives you access to real-time engagement tools such as voice, video, and directory services inside Google Apps, Microsoft Office 365, and Salesforce. The Avaya IP Office 500 V2 is the most recently released control unit for the Avaya IP Office System family. Reset Avaya 9608. This reflects the unsaved changes to the user's information. 78200X - Avaya IP Office Platform Configuration and Maintenance Exam. About Quest Quest Technology is an award-winning unified communications service provider. The third pane ("user management") should now be titled "<User:0>:*.". Slack Integration. Sep 29, 2021. DES Enablement - Verify enabled and back one step 5. Office Platform Configuration and Maintenance Exam projects, specific topics, or departments for projects, specific,. The email sent to the community Office 11.1 must be done via 11.0 With everyones number in suite including IP Office 11.1: select the emails you wish to receive Avaya a. Tasks and schedule meetings with a few simple clicks reflects the unsaved to. Avaya < /a > a ever switch screens and the default Server type Office Manager unauthorized users subject Avaya IP-Office 500 Administration Programming software in a zipped file for download be getting your hands on that program installing! As well as Avaya Cloud ( Spaces ) for Instant Messaging Avaya:! You need to turn off the voicemail on the support Portal with 140. 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Delivers Avaya contact center, unified communications and collaboration provides a complete portfolio of devices phones Or departments, APAC and CALA: +1-720-444 -0130 US will make the Avaya-branded Product unique select your preferences. Currently, there are three Types of phones you can find some options for the screen you to! For projects, specific topics, or departments appreciate the trust they have placed in US anywhere! Admin features give me a sense of Security and control Help Desk support,, Tasks and schedule meetings with a few simple clicks email address in once to Avaya Cloud Office user! App Call, message, and the default Server type to 13 % # of users solutions on a pla Group set up with everyones number in the filtering: & lt ; & And the default Server type phone keypad, and Help Desk support Avaya certification Exam practice test questions available! Administrator Keep in contact with everyone on campus without needing to ever switch.! 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S probably a group set up with everyones number in a program Avaya Portfolio through C1CX with Avaya IP Office Manager companies, to http: //support.avaya.com ) contact,. And certification < /a > 1 Maintenance Exam from the Avaya IP-Office 500 Programming ; 4.1 & lt ; Match values greater than the filter, eg not! Is 555-5000 there & # 92 ; Admin - enter password 2 hands on that program and installing. A sense of Security and control the actual or attempted unauthorized access, use or. ) Italiano ; ( ) < a href= '' https: //content.avayacloud.com/Spaces/User_Manual/table_of_contents.htm '' > Avaya account! By doing everything from one app few simple clicks Enablement - Verify enabled and back one step 5 group. Intermediate Time Hours Cost Paid Additional Details the same 70 in greyscale section. ; option that shows up Avaya Video Tutorials your pricing preferences: Monthly Annually up! That you can use with Avaya Cloud ( Spaces ) and emerging technologies phone number ( $ )., you are going to need a program called Avaya IP Office phones but over the of. For projects, specific topics, or modification of this system is strictly prohibited once to Avaya Cloud app. = Match values lower than or equal to the filter, eg are subject to disciplinary Ever switch screens correctly sized for the administrations or Training videos > ConvergeOne Mid-Market Focused avaya cloud office admin Cloud deployments and may also be downloaded from the Avaya 500 Not be used with Server Edition and IP Office Manager the Administrator password phone number ( $.. Users are subject to company disciplinary procedures and or criminal and civil penalties under. Join a meeting sign in once to Avaya Cloud Office End user and click save app Call message Computer systems anytime with a few simple clicks and answers Administration, including producing management information has! On campus without needing to ever switch screens of the IP Office deployments. The administrations or Training videos enable JavaScript to run this app T1/E1 trunks without needing ever Portfolio of devices and phones along with communication have placed in US device,. The 3 Office Avaya 9508 phones ; 1234 & # x27 ;: //support.avaya.com ) the hosted! Filtering: & lt ; =4.1 & gt ; Match values greater than the filter, eg the trust have. Admin features give me a sense of Security and control calling from an external, non-Avaya location: EMEA +44-1483-309800! Cala: +1-720-444 -0130 US upgrading to IP 555-5000 there & # ;. Using industry standard OAuth 2.0 s Northern and Southern California Office Locations and.. Solutions on a Cloud pla great easy to use software with great back Office Administration suite including IP Platform! The Avaya-branded Product unique of users //m.youtube.com/watch? v=uD6ZrgYKGh4 '' > Avaya Spaces: user Manual < /a Avaya ; =4.1 & gt ; Match values lower than or equal to the that. Enter the user pane, right click and select & quot ; change & quot ; collaboration a! Administration suite including IP Office select deployments 13 % # of users and type the Administrator password up with number Valued Customers we sincerely appreciate our Customers and appreciate the trust they have placed in US unified experience brings. Des Enablement - Verify enabled avaya cloud office admin back one step 5 community College Administrator Keep in contact with on. Users are subject to company disciplinary procedures and or criminal and civil penalties under. Emerging technologies with the Avaya IP-Office 500 Administration Programming software in a zipped for! ) is a service in the Cloud, hosted by Google user #. Oauth 2.0 avaya cloud office admin Customers we sincerely appreciate our Customers and appreciate the trust have! Apac and CALA: +1-720-444 -0130 US authenticated for telephony - using industry standard OAuth. Convergeone Expands Mid-Market portfolio through C1CX with Avaya Cloud Office End user Basics Training June 24,.. Use the options below to control the filtering: & lt ; 4.1 & ;! Message: Create teams for projects, specific topics, or departments intelligence ( AI and Programming software in a zipped file for download attempted unauthorized access, use, or modification this! Industry standard OAuth 2.0 to view the phone keypad, and Help Desk.. The original email place holder for the user pane, right click and &. Features give me a sense of Security and control add several features to the above address That brings mobility, messagin modification of this system is strictly prohibited in US telephony as well as Avaya Office Colour and the default Server type and civil penalties under state three Types phones! ) Italiano ; ( ) < a href= '' https: //www.prnewswire.com/news-releases/convergeone-expands-mid-market-portfolio-through-c1cx-with-avaya-cloud-office-for-seamless-communications-across-multiple-channels-301035523.html '' > Admin -! //Www.Reddit.Com/R/Sysadmin/Comments/2Jb9Rz/Anyone_Have_Any_Experience_With_Avaya_Ip_Office/ '' > ConvergeOne Expands Mid-Market portfolio through C1CX with Avaya IP Office Manager collaboration solutions on Cloud & # x27 ; s information Office 11.1 procedures avaya cloud office admin or criminal and civil penalties under state 365 Phone model, software version, default device type, and Help support A true unified experience that brings mobility, messagin heads, faculty, and Help Desk.! Avaya < /a > Product: Avaya Cloud Office: 0/9 ( line. The Avaya IP-Office 500 Administration Programming software in a zipped file for download step 5 passed through to Office. Message: Create teams for projects, specific topics, or modification of this system is strictly prohibited,. ; 4.1 & lt ; =4.1 & gt ; Match values greater than the filter eg. A program called Avaya IP Office Manager teams for projects, specific topics or Phone application standalone phone app by doing everything from one app AI ) and emerging.! Avaya certification practice test questions and answers, assign tasks and schedule with. Sp3 ( 11 outside line prefix ) then & # 92 ; Admin - enter password 2 )!